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What is Ofgem?

Ofgem (Office of Gas and Electricity Markets) is an energy regulation body for the United Kingdom. Ofgem’s purpose is to effectively regulate the Big Six energy suppliers and the smaller, independent energy suppliers, primarily to ensure that these companies all act in the best interests of consumers - both domestic and business-based - while promoting competitiveness and simplicity in the gas and electricity markets.

Ofgem is governed by an authority consisting of non-executive and executive members. The body is funded by the energy companies who are licenced to run the gas and electricity infrastructure.

If ever you have any issues with your energy supplier, or are looking for advice about your energy bill and how the process of paying for your energy supply works, then Ofgem is equipped to tend to these enquiries for you. They can also provide information on:

  • Switching your energy supplier
  • Making a complaint about your energy supplier
  • How business energy contractors work
  • Generating renewable energy.

Energy efficiency and the environment

As well as helping to ensure a fair and competitive energy market for UK consumers, Ofgem is also involved in a number of energy efficiency initiatives designed to encourage environmental friendliness and energy efficiency across the UK.

Ofgem is committed to helping more and more UK households switch to renewable energy systems, and run several programmes which are designed to offer low income households access to energy efficient materials, such as loft insulation, for their homes, in a bid to reduce consumer energy bills and make the UK a more eco-friendly country.

More information

If you would like to find out more about Ofgem, its programmes and all the latest news on the energy industry, visit their website at: www.ofgem.gov.uk.

To contact Ofgem with any queries you may have, you can get in touch with them here: www.ofgem.gov.uk/contact-us.

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